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What's new at Telhey

Changelog

New features and improvements to help you call across borders.

New

Find your bank and call from abroad

Search for your bank, choose a number for the help you need, and have it filled into the dialer automatically.

Search for your bank

Our new Call banks from abroad page brings bank contacts and a browser dialer together. Select Find your bank, then search by country or bank name.

Choose a number for the right purpose

Find numbers for customer service, credit cards, lost cards and other available services. A short description under each bank name helps you choose the right number.

Select a number, then call

Choosing a number automatically fills the country code and phone number in the dialer. Check the rate before calling. If your bank is not listed, select Enter bank number to enter its number yourself.

Improvement

Clearer calling costs and a smoother top-up experience

Know your available calling time, see estimated call costs sooner, and enjoy easier top-ups on smaller screens.

Know your available calling time

When your balance covers less than 30 minutes, a reminder shows your estimated calling time before you dial. Add credit or choose to call anyway.

See estimated call costs sooner

Call history now shows an estimated charge marked with “≈” while the final cost is being confirmed, then updates to the settled amount.

Easier top-ups on smaller screens

Improved the top-up window layout, added clearer wallet loading states, and made failed balance requests easy to retry.

Try the dialer
New

Automatic top-ups and an updated first-call offer

Keep your calling balance topped up automatically, explore updated credit packages, and learn what’s included in your first free call.

Automatic top-ups

Keep your calling balance topped up automatically, with a switch you can turn off anytime.

  • Personal wallets: When your balance drops below $5, pay $10 and receive $10.50 in credit.
  • Team wallets: When your balance drops below $50, pay $300 and receive $309 in credit.
  • Manage automatic top-ups from Billing or the top-up window.

Your first free call

  • Eligible new personal accounts can try their first call free for up to 1 minute, without adding credit.
  • Have at least $10 in available personal credit before starting your first eligible call to extend the free allowance to 5 minutes.
  • The offer applies to supported numbers priced at $0.20 per minute or less.
  • Higher-rate numbers use prepaid credit from the start. Calling one does not use up your free-call offer.

Updated credit packages

The personal $25 package replaces the $20 option and includes $2.50 in bonus credit. Team $300 top-ups now include $9 in bonus credit.

Manage your calling credit
Improvement

Call sounds and audio output controls

Hear when your call connects or ends, get an audio message when nobody answers, and choose where your call audio plays.

Over the past few days, two users told us that calls to Austria 🇦🇹 and the Philippines 🇵🇭 seemed to do nothing. They wondered whether TelHey was connecting their calls. We tested numbers in both countries, including the Philippine Airlines hotline, and were able to get through.

Then we checked their call histories: the people they called hadn’t answered. TelHey hadn’t given them clear feedback, leaving an unanswered call feeling like a failed connection. That’s why we added these call sounds and the no-answer message—so you can hear what happened instead of having to guess.

A short tone plays when the other person answers and another when either person hangs up. When a call is confirmed as unanswered, a no-answer message plays in full before the call closes. During a call, open the Audio output menu to choose your system default, speakers or headphones. Your selection applies to both the other person’s voice and call sounds. Audio output selection is available in browsers that support it.

Try the dialer
New

Telhey now speaks more languages

Use Telhey in Spanish, French, German and Brazilian Portuguese, alongside English.

On your first visit to the homepage, Telhey selects a supported language from your browser settings, with English as the default. You can switch languages using the links at the bottom of the footer, and Telhey remembers your choice. Blog articles, legal policies and this changelog remain in English.

Explore Telhey
New

Introducing the Telhey affiliate program

Recommend Telhey to your audience and earn 25% commission on every sale you refer.

Join the affiliate program, share your unique link, and earn with a 60-day cookie window. Payouts are made every 30 days, with a $25 minimum payout.

Discover the affiliate program
Improvement

Calling rates, now easier to check

Our new rates page is live. Look up a full phone number to see its calling rate before you dial.

Compare starting rates by country for mobile phones and landlines, or estimate the cost of your next call. All prices are shown in US dollars.

Explore calling rates