[{"data":1,"prerenderedAt":149},["ShallowReactive",2],{"legal:\u002Facceptable-use":3},{"id":4,"title":5,"body":6,"description":139,"extension":140,"meta":141,"navigation":142,"path":143,"seo":144,"sitemap":145,"stem":147,"updatedAt":146,"__hash__":148},"legal\u002Facceptable-use.md","Acceptable Use Policy",{"type":7,"value":8,"toc":129},"minimark",[9,14,24,28,31,59,62,66,69,86,89,93,96,100,103,111,119,123],[10,11,13],"h2",{"id":12},"call-responsibly","Call responsibly",[15,16,17,18,23],"p",{},"This policy applies to every personal and business user and forms part of our ",[19,20,22],"a",{"href":21},"\u002Fterms","Terms of Service",". Use Telhey only where your use is lawful and permitted by the communication networks carrying your calls. You are responsible for your recipients, contact lists, caller identity, and purpose of calling.",[10,25,27],{"id":26},"prohibited-activity","Prohibited activity",[15,29,30],{},"You may not use Telhey for:",[32,33,34,38,41,44,47,50,53,56],"ul",{},[35,36,37],"li",{},"Bulk calling, automated or predictive dialing campaigns, robocalls, number scanning, or traffic designed to test lists of telephone numbers.",[35,39,40],{},"Harassment, threats, stalking, repeated unwanted calls, or continuing to call someone who has asked you to stop.",[35,42,43],{},"Fraud, scams, impersonation, phishing, or deceptive caller identity or sales claims.",[35,45,46],{},"Unlawful content or conduct, exploitation of children, or facilitating criminal activity.",[35,48,49],{},"Unlawful collection, disclosure, sale, or use of personal information, including contact lists obtained without a lawful basis.",[35,51,52],{},"Traffic pumping, artificial traffic, bypassing rate limits or call restrictions, trial abuse, or creating replacement accounts to evade enforcement.",[35,54,55],{},"Unauthorized access, credential sharing, malware, disruption of networks, or attempts to extract another person's account or communications data.",[35,57,58],{},"Emergency calls or reliance on Telhey for emergency, life-safety, or other safety-critical communications.",[15,60,61],{},"These restrictions apply to business accounts as well as personal accounts. An enterprise use case does not create an exception for bulk or automated calls.",[10,63,65],{"id":64},"marketing-calls-by-business-accounts","Marketing calls by business accounts",[15,67,68],{},"Business accounts may make individually initiated marketing calls only where lawful. Personal accounts may not run marketing campaigns. Before a business marketing call, you must:",[32,70,71,74,77,80,83],{},[35,72,73],{},"Establish that you may lawfully call that recipient for that purpose, and obtain and document consent where required.",[35,75,76],{},"Respect national, regional, industry, and your own do-not-call lists, applicable calling hours, and recipient opt-outs.",[35,78,79],{},"Identify your business and the purpose of the call truthfully, and use only caller identities you are entitled to use.",[35,81,82],{},"Avoid deceptive claims and promptly honor requests not to be called again.",[35,84,85],{},"Comply with applicable marketing, privacy, consumer protection, and telecommunications laws in the relevant jurisdictions, including US TCPA\u002Ftelemarketing rules and European national direct-marketing rules where applicable.",[15,87,88],{},"Access to a business account, a publicly available number, or a pre-existing business relationship does not by itself establish permission to call. Telhey does not screen your marketing lists or certify your compliance. Where you cannot establish permission, do not place the call.",[10,90,92],{"id":91},"contact-information-and-team-access","Contact information and team access",[15,94,95],{},"Only add contact information you have a right to use. Share contacts with a team only when authorized, and keep sensitive or unnecessary personal information out of contact notes. Team administrators must grant access appropriately and remove access when it is no longer needed. Respect the privacy of people who do not have Telhey accounts as well as those who do.",[10,97,99],{"id":98},"enforcement-and-review","Enforcement and review",[15,101,102],{},"We use call metadata, service records, and automated rules to detect patterns such as rapid calling, repeated unsuccessful attempts, and repeated unwanted calls. These checks do not require us to record call audio. Restrictions can apply to a destination, an account, or a broader pattern of activity.",[15,104,105,106,110],{},"We may block calls, restrict access, suspend accounts, or take other proportionate measures to protect people and the service or meet legal obligations. Relevant abuse records may remain after account deletion to prevent evasion, as explained in our ",[19,107,109],{"href":108},"\u002Fprivacy","Privacy Policy",".",[15,112,113,114,118],{},"If you believe a restriction is mistaken, email ",[19,115,117],{"href":116},"mailto:contact@telhey.com","contact@telhey.com"," to request review. Include your account email and relevant dates; do not send login codes or unnecessary information about call recipients.",[10,120,122],{"id":121},"report-abuse","Report abuse",[15,124,125,126,128],{},"Send reports to ",[19,127,117],{"href":116},". Include the number involved, date and approximate time with time zone, and a description of what happened. We may need additional information to investigate. If there is an immediate threat or emergency, use your local emergency service rather than Telhey or this email address.",{"title":130,"searchDepth":131,"depth":131,"links":132},"",2,[133,134,135,136,137,138],{"id":12,"depth":131,"text":13},{"id":26,"depth":131,"text":27},{"id":64,"depth":131,"text":65},{"id":91,"depth":131,"text":92},{"id":98,"depth":131,"text":99},{"id":121,"depth":131,"text":122},"Rules for lawful Telhey calls, business marketing, contact data, and prevention of abuse.","md",{},true,"\u002Facceptable-use",{"title":5,"description":139},{"loc":143,"lastmod":146},"2026-09-18","acceptable-use","4EdkzaW2ICvTDW0-lcYzxA7l_KsUSocwbgvilUNh4ec",1790584182734]